SHIPPING & RETURNS

We want ordering from Beach’n And Booze’n to be simple.

Many of our products are made specifically for you after your order is placed. Below you'll find information about production, shipping, returns, damaged items, and what to do if something goes wrong.

SHIPPING

Production Time

Many Beach’n And Booze’n products are made to order.

This means your item enters production after your order is placed rather than being pulled from a shelf of preprinted inventory.

Production times can vary depending on the product, availability, order volume, and time of year.

Once your order has been produced and shipped, you'll receive tracking information at the email address used during checkout.

Shipping Time

Shipping time begins after production is complete.

Delivery times vary depending on your location, shipping method, carrier, weather, holidays, and other circumstances outside of our control.

Any delivery dates shown during checkout or through tracking should be considered estimates unless specifically stated otherwise.

Tracking Your Order

Once tracking information becomes available, it will be sent to the email address associated with your order.

Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.

Orders May Arrive Separately

Depending on the products ordered, items may be produced or shipped from different facilities.

Because of this, an order containing multiple items may arrive in separate packages and on different days.

Receiving only part of your order does not necessarily mean the remaining items are missing.

Incorrect Shipping Addresses

Please carefully review your shipping information before submitting your order.

If you discover an error after ordering, contact us as soon as possible.

Because orders can move into production quickly, we cannot guarantee that an address can be changed or corrected after an order has been submitted.

Customers are responsible for providing an accurate and complete delivery address.

RETURNS & EXCHANGES

Made-to-Order Products

Many Beach’n And Booze’n products are created specifically for each customer after an order is placed.

Because of the made-to-order nature of these products, we generally cannot accept returns or exchanges for:

- Ordering the wrong size

- Choosing the wrong color

- Changing your mind after ordering

- Personal preference

- Ordering the wrong product or design

Please carefully review product descriptions, colors, and sizing information before completing your purchase.

If you're unsure about sizing, we strongly recommend reviewing the size information on the product page and comparing the measurements with an item you already own.

Damaged, Defective, Misprinted or Incorrect Items

If we made a mistake—or your product arrives damaged, defective, misprinted, or different from what you ordered—we want to know about it.

Please contact us as soon as possible after receiving your order.

Include:

- Your name

- Your order number

- The email address used for the order

- A description of the problem

- Clear photos showing the item and the issue

Once we've reviewed the information, we'll determine the appropriate solution, which may include a replacement or refund depending on the circumstances.

Please do not discard the item or packaging until the issue has been reviewed.

Wrong Size Ordered

Please double-check the sizing information provided on the product page before placing your order.

Because products may be made specifically for your order, we generally cannot provide a free replacement or exchange when the size originally ordered was produced correctly.

If you have a sizing issue, you're still welcome to contact us. We'll review the situation and let you know whether any options are available.

Return Authorization

Please contact us before returning any merchandise.

Do not mail an item back to the address shown on the shipping package unless you've received instructions from Beach’n And Booze’n to do so.

Products may be fulfilled from different facilities, and the original shipping address may not be the appropriate location for a return.

Unauthorized returns may not be eligible for a refund or replacement.

DELIVERY ISSUES

Package Marked Delivered But Not Received

If tracking shows your package as delivered but you can't locate it:

First, check around the delivery location, mailbox, porch, household members, neighbors, or anyone else who may have accepted the package.

Some carriers may also mark a package as delivered shortly before the package actually arrives.

If the package still cannot be located, contact the shipping carrier using your tracking information.

You can also contact us if you need assistance determining the next step.

Lost Packages

If tracking indicates that your shipment may have been lost in transit, contact us with your order number and tracking information.

We'll review the available shipping information and determine what options may be available.

Packages Returned to Sender

Packages may be returned to the sender because of an incorrect or incomplete address, unsuccessful delivery attempts, refusal of the package, or other delivery issues.

If your package is returned, contact us so we can review the situation and determine what options are available.

Additional shipping charges may apply when an order must be shipped again because an incorrect or incomplete address was originally provided.

ORDER CHANGES & CANCELLATIONS

Because made-to-order products can enter production shortly after an order is placed, changes and cancellations are not guaranteed.

If you need to change or cancel an order, contact us immediately.

We'll make every reasonable effort to help, but once an item has entered production, we may be unable to modify or cancel it.

REFUNDS

When a refund is approved, it will generally be issued to the original payment method used for the purchase.

The amount of time required for the refund to appear in your account may vary depending on your bank, card issuer, or payment provider.

Shipping charges and other fees may not be refundable unless the refund is related to an error with the order or another circumstance where Beach’n And Booze’n determines a refund is appropriate.

QUESTIONS?

We're a small independent brand, and we want our customers to receive what they ordered and have a good experience doing business with us.

If something isn't right, give us the opportunity to look into it.

Visit our Contact Us page and send us a message. If you're contacting us about an existing order, please include your order number.

Beach’n And Booze’n

Where Happy Hour Meets High Tide.

ALL RATES AND TERMS SUBJECT TO CHANGE AT ANYTIME WITHOUT NOTICE